GSA

Remote-US Based

Full-time Salary

November 2023 to Current

‍ ‍As a Program Analyst at the General Services Administration (GSA), I was responsible for a wide range of functions that supported both internal and external processes. I managed the departmental Google site, facilitated the NFR/CAP management system, and oversaw data management tasks such as document control. I played a key role in developing and maintaining both departmental and external client Google sites, which significantly improved communication and collaboration across teams. Additionally, I created SOP templates, unique identifier structures, and process map templates, helping to standardize and streamline various operations.

In this role, I was also responsible for managing COSO 5 & 17 inventory, NFR, and CAP tracking and overseeing document control for multiple initiatives. I assisted with the Interagency Internal Controls Working Group, ensuring compliance and process validation. Furthermore, I conducted offboarding testing and FRPP data testing to guarantee accuracy and compliance, supporting the organization's commitment to operational excellence.

5 & 17 Mastery Inventory

CAPA

Continual Improvement

Business Continuity

Business integration

Disaster Preparedness & Recovery

Document Development, Approval, & Control

Internal Auditing

Interagency Internal Control Working Group (COP)

PBC Inventory & Tracking

Project Management

NFR/CAP Management

Quality

RCA

Risk Assessment

Training Curriculum